How refunds work

About refunds on this site

We charge readers nothing: all the materials on Coldbet Guide are free. The operator’s refund terms may depend on the payment method.

The rules of Coldbet

Check the stake and the odds before confirming a bet, as they cannot be corrected afterwards. In an accumulator, a cancelled event is usually removed and the odds recalculated.

Payment errors

Keep receipts and payment confirmations until the funds are credited. Bonus money generally cannot be refunded to a card like an ordinary deposit.

Withdrawals and disputes

Withdrawals are normally made to the same method used for the deposit. First try to resolve the matter with Coldbet support, and only then turn to your bank.

What to keep

The more complete the information, the faster the operator can deal with a request. This policy may be updated; the current version is always on this page.